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Professional declutterers - are we your worst nightmare?

Are you intrigued by the thought of hiring a professional declutterer but worry about the process or what is involved?

Or, do you have a partner or other family member who is reluctant?

It’s very common to feel a bit apprehensive about something new especially when it involves other people coming into your home. However rest assured that we have come across most of the fears and objections before, and we won’t take it personally!

Here are some of the reasons people might be reluctant to use declutterers such as ourselves, and some thoughts from us which might help to address those concerns.

And don’t forget that if you’re still unsure, we’re always very happy to come and see you for a pre-visit or to have a Zoom or Facetime call so that you can meet us and discuss anything that might be worrying you.


Objection 1 – “they’ll make me throw away all my stuff”

We promise that we won’t! All decisions about what to keep and what to let go of are made by you, in consultation with ourselves. We would never pressurise you or tell you what to throw away.

Wherever possible we encourage you to find ways to donate, or recycle your unwanted items so that you can feel good about the process and know that it is going to give value to someone else.

We are very used to working with clients who feel a little anxious about the unknown, and we can go as fast or as slowly as you feel comfortable with.

Objection 2 “I’m embarrassed about the state of the house”

Please don’t be! We really don’t expect you to tidy up before we come, or to feel worried about what your home looks like. Chances are we have seen it all before, and after all, that’s what we are there for.

We really are non judgemental. We have worked with all sorts of different clients in all sorts of different homes. We understand that your home, and how you like to live in it, is unique to you. It would be very boring if we all lived in super minimalist empty boxes!

Objection 3 “I can just as easily do it myself”

Well yes, of course you can, but does it mean you should? Decluttering can be hard work, both physically and mentally. It can also be time consuming. Having both of us there means that it can be done much more quickly and easily, saving you both stress, and time.

Also, if you’ve been thinking about decluttering for some time now, and you still haven’t done it – is there a reason why you’ve been putting it off? It could be that having us there for a session or two can be a great way to get the ball rolling.

We’ve been decluttering people’s houses for a living since 2015 and we’ve got a pretty good idea of what works, and what doesn’t, when it comes to organisation and storage – we can often make suggestions about how to declutter, and how to organise the things you are keeping, that you might not have thought about yourself.

Objection 4 “it’s too expensive”

We understand that paying for other people’s services can seem expensive. However we do believe that we offer great value for money.

For two of us to work in your home for a four hour session costs £250, and for that you are effectively getting 8 “woman hours” of time.

We work hard during those four hours and you might be surprised at how much we can get done. We’re also happy to take a car load to the charity shop for you after our visit.

Objection 5 “they’ll be going through all my private stuff”

We totally understand that you might feel worried about someone else getting involved in your personal belongings. Please be assured that we will always treat your things with respect and handle them carefully.

And when it comes to things like paperwork, or valuable items, you can rest assured that our services are completely confidential. We are fully insured, and registered with the ICO for data protection.


We hope this gives you a greater understanding of the way that we work, and that we have helped to allay some of your concerns.

If you’ve been wanting to declutter but your partner or another family member is resistant, maybe show this article to them and discuss it so that you can understand what it is that’s bothering them.

We are very happy to chat to you, or to them, in more detail before we visit so that you know what to expect. If you wish, we could even put you in touch with one of our previous clients if that would help to set your mind at rest.

We really are very friendly and non-scary – we won’t boss you around or tell you what to do (although we might give you some gentle encouragement if we think you need it!). We are there to help you and hopefully make your life easier.

Do give us a call or fill in the contact form below if you would like to know more.

Best wishes

Claire & Sue

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