The time it takes to declutter a room will vary depending on how big the room is and how cluttered it is. Generally speaking, one four hour session is enough to declutter and organise one standard sized room such as a kitchen or bedroom. Very often we can achieve more than this in a session, sometimes it does take longer if the room is very cluttered or very large. If you are aiming to declutter and organise multiple rooms, we suggest we visit first or have a zoom call so that we can give you an idea of how long it might take.

Unfortunately we do not have the facilities to deal with a large amount of rubbish although we can help you sort and organise it and can suggest different ways for you to dispose of it from charities who will collect it to council tips. We are happy to take up to a carload to a charity shop for you.

If you need to cancel or rearrange a session we do ask for a minimum of 48 hours notice please. For cancellations made without 48 hours notice we reserve the right to make a charge. If you are ill or there is some other urgent reason why you need to cancel then please let us know.

We can certainly advise on the best ways to dispose of your unwanted items including how to donate or sell them but we won't buy them from you ourselves. We don't offer a selling service but we may be able to put you in touch with other people who offer this, for example dress agencies.

For decluttering and organising, we charge £250 for a minimum of four hours, with both of us onsite. In other words, 8 "woman hours" of time. ​ f you would like an estimate of how long it might take to declutter your house, photos are useful and/or we can arrange a zoom or facetime call. For anything more complex, we offer the option of a free online consultation via Zoom/WhatsApp/Facetime so that we can give you a more accurate quotation. If you would prefer us to visit in person the cost of this is £25 which is refundable against any future booking. If you'd like a quotation for home staging, the best thing to do is get in touch to organise a consultation, following which we can provide you with a quote.

We certainly can but only if they want us to! Decluttering and organising is always done with the full co-operation and consent of the client. If someone has concerns about the process we are of course very happy to talk to them but the final decision must always be theirs.

If we find something which we believe to be valuable we will let you know straightaway. However we are not professional valuers. If you wish we can assist you with the process of having items valued by an appropriate expert and this may help you decide what you would like to do. If you decide to sell a valuable item we can also provide advice about how to do this. Clients often ask us if we would like items they do not want, and while we appreciate the gesture we can't accept gifts of your unwanted items, no matter how small.

We find that a lot of cleaning can be accomplished as we declutter - for example we are happy to wipe a shelf down before replacing items on it. And of course decluttering a room makes cleaning it afterwards a great deal easier to do. However we believe that we offer something different to a straightforward cleaning company. If you simply want someone to come in do a deep clean of a property we can recommend other companies to help you with this.

No, we understand that your belongings are precious to you and will always respect this. The final decision on what to keep and what to sell or dispose of will always be yours. However as part of the process of decluttering we will work with you to identify items which you might be able to give away, sell, or repurpose, and we can also offer advice and support on how to do this.

We understand that decluttering and organising a space is just the start of a process and that keeping on top of things afterwards can sometimes be a challenge. We are always happy to come back and help you make any changes necessary to make things work better for you, and to keep in touch with you by phone and email if you wish to see how things are going and make suggestions for next steps.

Yes, it is important for our clients to be part of the decluttering and organising process. Our goal is to work closely with you to help make decisions about what to keep, remove, and how the decluttered space will look. Your involvement ensures the final result meets your needs. Some clients prefer to let us handle the decluttering while they remain nearby, such as working from home.

When you book a decluttering or organising session with us, you are booking four hours of our time, with both of us. In effect that is 8 man hours (or should we say woman hours?) of time. Experience tells is that this is most effective way for us to work. The first thing we will do is ask you to show us around, tell us what you are hoping to achieve and where the main problem areas are. We will then work with you to declutter, sort and organise as much as we can during the session, always aiming to leave it tidy.

Not at all - we would like to see your home "as it is" and understand exactly how you use the space and how you would like to improve it. No matter how messy or cluttered it is, we really don't care and will never be judgemental.

We will invoice you after completion of a job, and prefer payment by BACs. However a cheque or cash is also acceptable. For staging jobs we will require a payment on account for purchasing items on your behalf, and payment in advance where furniture is being hired.

Since setting up New Leaves in 2015 we have worked with clients on a variety of decluttering, organising, and home styling assignments. Prior to this we both gained considerable experience of working in professional roles in major organisations, setting up and running our own businesses, managing our own households and busy lives, moving home (Claire moved house ten times in as many years!) and buying and selling property. We also bring skills and experience which help us with the more personal side of the business - Claire is a qualified hypnotherapist and Sue has experience in coaching. This helps us work sympathetically with our clients during what can sometimes be a stressful process

Our sessions are typically a minimum of four hours, which we find is enough time to make a significant difference while being manageable for both us and our clients. We work Monday to Friday and do not offer weekend sessions. A typical working day starts at 10:00 AM (allowing time for travel) and ends by 2:00 PM. However, we can be flexible with our start and finish times. We don't generally stop for lunch but may take a short break for fresh air and appreciate the occasional cup of tea! We understand that you may need regular breaks. For house moves and home staging, we typically work longer days, and our fees are adjusted accordingly.

Yes we carry full professional insurance including public liability.

We both live in or near Bourton on the Water in the Cotswolds and are happy to travel up to 20 miles in any direction at no additional cost to you. Further afield, a mileage charge will be made. We cover Bourton on the Water, Cheltenham, Gloucester, Northleach, Stow on the Wold, Moreton in Marsh, Chipping Campden, Broadway, Chipping Norton, Cirencester, Burford, Witney, Carterton, Fairford, Lechlade, and all surrounding villages.

Yes you can rest assured that all our services are completely confidential. We will only take and publish photographs with your express permission.

Absolutely. Home staging helps you sell your property more quickly and often for a higher price. By presenting it at its best, it appeals to more buyers and makes it easier for them to imagine living there. Think of home staging as an investment; while there is an upfront cost, you can expect to recoup this in the final sale price or valuation. Reducing the price of a property can reduce buyer interest and may cost you more than staging.

For properties that are still occupied, the process is slightly different. First, we have a no-obligation chat to discuss your needs, and photos or a video call can be very useful. We then conduct a full home staging survey, visiting your home, taking notes, and photos. After this visit, we send you a detailed report with our recommendations. The fee for this is £150, including our time and travel, and the report is yours to keep whether you use our services or not. If you decide to proceed, we provide a detailed proposal outlining the work and costs. Staging a "lived-in" home may involve decluttering, rearranging furniture, organising decorating or repairs, deep cleaning, gardening, and sourcing new furniture or accessories. This process can take from a day to several weeks, depending on the scope. Any new items purchased are supplied at cost, with no markup, and are yours to keep. We do not loan or rent items for occupied properties. The final step is styling your home and working with your estate agent's photographer to ensure it looks its best.

The cost of home staging varies according to the type and size of the property, location and access (e.g is it upstairs? is there parking?) and whether it is empty or occupied. If you would like a ball part estimate, please contact us with more information about the property and a photo and floor plan if you have one.

For empty properties we are usually able to give you a rough estimate of the price based on photos and a floor plan. In order to give an accurate quote however, we do need to visit the property to check measurements and access. The fee for this is £50, this includes our time plus reasonable travel. Once you accept our quotation, we arrange delivery and installation, normally within 1-2 weeks. The minimum hire period is 6 weeks, this can be extended by arrangement although we find this is usually not necessary. Once the property is sold, or the hire period expires, we then come and pack everything away again and arrange collection.